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CityFHEPS Transfer to Another Apartment: Requirements, Steps

6 min readBy VoucherMatch Editorial Team

Yes, you can move with CityFHEPS, but only with HRA's approval, and you need that approval before you move. For most moves you also have to show "good cause." The one exception is moving from a rented room to an apartment, which the City's rule says HRA will approve. The new apartment then goes through the same checks as any CityFHEPS unit: rent review, building clearance, a walkthrough and a landlord packet. Start with your caseworker, your local Homebase office, or HRA at 718-557-1399.

Last checked: October 4, 2026, against the CityFHEPS Program Participant Agreement (DSS-7p), the CityFHEPS FAQ for clients in the community (DSS-7r), the Renewal FAQ (DSS-7z), the Statewide FAQ (DSS-9n), the Landlord and Broker FAQ (DSS-8j), the Leasing FAQ (DSS-7y), the Rent Review FAQ (DSS-34), the Payment Standards (DSS-8r) and the City's rule on moves, 68 RCNY § 10-10.

The numbers at a glance
  • 718-557-1399HRA's number for questions about a move
  • 120 dayshow long a Homebase shopping letter is valid
  • Up to 3 weeksthe State data match in rent review
  • $2,9972026 maximum rent for a household of 3 or 4
  • 60 daystime to ask for a review or hearing after a denial
  • 5 business daysold landlord's deadline to tell HRA you left

If you're on Section 8 instead, see the Section 8 transfer guide for NYCHA-specific steps.

A street lined with brick apartment houses and parked cars under a Beverley Road street sign
Apartment houses on Ocean Avenue at Beverley Road in Flatbush, Brooklyn, photographed in 2008. Photo: Jim.henderson, Public domain, via Wikimedia Commons (cropped).

Can You Move with CityFHEPS?

You can, with approval. The agreement every CityFHEPS tenant signs says: "I must get HRA's approval before I move into a new apartment." Source: CityFHEPS Program Participant Agreement, DSS-7p.

The conditions the City's rule adds
  • Without approvalA household may not move and keep CityFHEPS.
  • Room to apartmentHRA grants approval for a move from a room to an apartment.
  • Every other caseHRA approves a move "only upon a showing by the household that there is good cause for the move."
  • Higher rentIf the new rent is higher than your current rent, approval also depends on available funding.

Source: 68 RCNY § 10-10, text as published in HRA's 2021 rule amendment. The rule was read in HRA's own rulemaking documents because the City's online code library could not be opened; the later amendments that were checked did not change this section.

The rule does not say that a lease ending is enough on its own, and it does not define "good cause" for a move. HRA has not published a list of accepted reasons. The situations its own documents do name are in the table below.

Your situationWhat HRA's documents sayWhere to start
Moving from a room or SRO to an apartmentHRA grants approval. If you are breaking a lease for the room, you must show good cause or that the landlord will release you from the lease.Your caseworker, or HRA at 718-557-1399
Your household got bigger and the unit is too crowdedYou "may apply for a good cause transfer to move to a larger unit by going to your local Homebase program."Homebase
Someone left your householdYour maximum rent may go down, and "you might have to transfer to a new apartment with a lower rent."Homebase, or HRA at 718-557-1399
Any other move within New York CityApproval only if you show good cause. A higher rent also depends on available funding.Your caseworker, Homebase, or HRA at 718-557-1399
Moving elsewhere in New York StateAllowed for current participants "approved for a good cause transfer." Whole apartments only, at the local rent standard.HRA at 718-557-1399
Moving to another stateNot allowed. CityFHEPS "can only be used within NYS."Not available
You already moved without approvalHRA may consider a late request only if you could not get approval first "due to circumstances beyond the household's control."HRA at 718-557-1399, right away

What it means: unless you are leaving a room for an apartment, expect to explain why you need to move, and bring whatever proves it.

Sources: 68 RCNY § 10-10 (rows 1, 4 and 7), the CityFHEPS Renewal FAQ, DSS-7z (rows 2 and 3) and the Statewide CityFHEPS FAQ, DSS-9n (rows 5 and 6).

A six-story brick apartment building with fire escapes and ground-floor shops on a street corner, with cars crossing the intersection in front
1800 University Avenue, at University Avenue and West Tremont Avenue in the Bronx, October 2022. Photo: Deansfa, CC BY-SA 4.0, via Wikimedia Commons (cropped).

The new rent must also fit the CityFHEPS payment standard for your household size.

Household sizeUnit size2026 maximum monthly rent
1SRO$1,953
1Studio$2,604
1 or 21 bedroom$2,734
3 or 42 bedrooms$2,997
5 or 63 bedrooms$3,753
7 or 84 bedrooms$4,077
9 or 105 bedrooms$4,689

What it means: these are the maximum rents when all utilities are included in the lease; if you pay some utilities yourself, a utility allowance comes off.

Source: DSS CityFHEPS Payment Standards, DSS-8r, effective April 1, 2026, for apartments within the five boroughs.

Watch outThe 2026 figures are slightly lower than 2025, so a rent that was approved last year may be over the limit now. A single room is capped at $1,100. The CityFHEPS payment standards guide has the full schedule.

Get Approval Before You Sign or Move

Do not sign a lease, pay a deposit or move on your own. Approval has to come before the move, and under the rule a household that moves without it cannot keep CityFHEPS, apart from the narrow late-request exception in the table above.

There is a lease signing in the CityFHEPS process, but your caseworker or provider arranges it.

What HRA's two documents say about the lease signing
Watch outThe two documents do not describe the timing the same way, so ask your worker when to sign and do not sign before they tell you to.
Two more things you should not be asked for, and one that is prohibited
  • Security deposit. Your landlord cannot ask you for one, because DSS gives them a security voucher.
  • Broker fee. A broker should not charge you a fee, because DSS pays it.
  • Side deals. Extra up-front or monthly payments are prohibited.

Source: CityFHEPS FAQ for clients in the community, DSS-7r.

Step-by-Step: Requesting a Transfer

HRA has not published a transfer request form for tenants or a written procedure for transfers. The form "Request for a Modification" (DSS-7s) is for income changes and rent increases at your current apartment, not for moves. What follows combines the contact points HRA does publish with its standard process for approving a new unit.

A CityFHEPS move, from asking for approval to moving in
  1. 1Ask for approvalExplain why you need to move to your caseworker, your local Homebase office or HRA at 718-557-1399, and bring proof of your reason.
  2. 2Know your limitFind out the highest rent allowed for your household size and what paperwork you will carry.
  3. 3Find an apartmentLook for a unit within the limit.
  4. 4Unit registeredThe landlord, broker or your caseworker enters the unit on the DSS Offer Registration website.
  5. 5Rent and building reviewDSS checks that the rent is reasonable and that the unit and building are clear of a set of violations. The State data match can take up to 3 weeks.
  6. 6WalkthroughSomeone inspects the unit.
  7. 7PacketYou and the landlord give your documents to your provider, who submits everything to HRA.
  8. 8Approval and checksHRA issues checks and sends a notice saying how much it will pay the landlord and how much you will pay. Your provider schedules the key exchange.
  9. 9NotifyTell HRA at 718-557-1399 and your old landlord when you move.

What it means: HRA has not published a written procedure for transfers, so each step is explained in full below.

Sources: HRA's landlord FAQ (DSS-8j), the Rent Review FAQ (DSS-34) and the community track of the CityFHEPS Road Map.

  • Ask for approval and explain why you need to move. HRA's documents point to three doors: your caseworker, your local Homebase office (named for transfers when a household outgrows its unit), and HRA at 718-557-1399, the number tenants outside the city are told to call about a good cause transfer. Use the Homebase locator or call 311 to find your office. Bring proof of your reason.
  • Find out your maximum rent and what paperwork you will carry. For households looking for new housing through Homebase, HRA issues a shopping letter that is valid for 120 days and shows the highest rent allowed for your household size. HRA's documents do not say whether a tenant approved for a transfer gets a new one, so ask. The letter with your subsidy amount and your share of the rent, the Household Share Letter, is for you only and is not meant for landlords.
  • Find an apartment within the limit. Browse CityFHEPS-friendly apartments or search all listings on VoucherMatch.
  • The unit gets registered. The landlord, broker or your caseworker enters the unit on the DSS Offer Registration website. This is the "apartment registration" people search for. Tenants do not do it themselves.
  • DSS reviews the rent and the building. The rent must be reasonable compared with similar units, and at or below the legal rent if the unit is rent stabilized. The rent review applies to transfers, and the State data match can take up to 3 weeks. The unit and building must also be clear of a set of violations. Source: Rent Review FAQ, DSS-34.
  • Walkthrough. Someone inspects the unit. The guide to why apartments fail the walkthrough covers the common problems.
  • The packet goes in. The landlord gives their documents to your provider and you give yours, including the Program Participant Agreement and your tenant contact form. The provider submits everything to HRA. The landlord's side includes a lease for at least one year, proof of ownership, a W-9, the Landlord Information Form (DSS-8f for apartments, DSS-8g for rooms), the security voucher form and the utility form. The landlord packet checklist goes through each one.
  • HRA approves and issues checks. You get a notice saying how much HRA will pay the landlord and how much you will pay. Your provider schedules the key exchange.
  • Tell HRA and your old landlord. You agreed to notify HRA at 718-557-1399 when you move.

Steps 4 to 8 come from HRA's landlord FAQ (DSS-8j) and the community track of the CityFHEPS Road Map. HRA does not publish how long a transfer takes.

After HRA decides
  • After an approved moveHRA recalculates your subsidy, and that amount is fixed for one year from the start of the new lease. If the new lease starts ten months or less into your current program year, your year starts over on the new lease date (68 RCNY § 10-10).
  • Every yearYou still have to renew.
  • Within sixty days of a denialIf HRA denies the move, you can ask for an agency review conference or an administrative hearing. Source: 68 RCNY § 10-13

Finding an Apartment Within the New Limits

The limit follows your household size, not the apartment you pick.

  • Bedrooms: HRA pays for one bedroom or sleeping area for every two people.
  • Smaller apartment: If you rent a smaller apartment than your household qualifies for, HRA pays up to the standard for the smaller unit.
  • Larger apartment: You may rent one only if its rent fits the standard for your household's size.
ExampleA household of three qualifies for the 2-bedroom standard of $2,997; it can rent a 3-bedroom only if the rent is $2,997 or less with all utilities included. (Source: DSS-7r.)
2026 CityFHEPS maximum monthly rent by unit size within the five boroughs, all utilities included, dollars per month, effective April 1, 2026
View the data table
Unit size2026 maximum monthly rent
SRO$1,953
Studio$2,604
1 bedroom$2,734
2 bedrooms$2,997
3 bedrooms$3,753
4 bedrooms$4,077
5 bedrooms$4,689

What it means: these are the maximum rents when all utilities are included in the lease.

Source: DSS CityFHEPS Payment Standards, DSS-8r, effective April 1, 2026, for apartments within the five boroughs.

CityFHEPS can pay for a whole apartment anywhere in New York State, including Long Island and Westchester, but rooms and SROs only within the city. (Source: DSS-9n.)

Moving outside the five boroughs
  • RentRents outside the city follow the local standard; HRA posts a maximum-rents-by-county tool on its Statewide CityFHEPS page.
  • WalkthroughDone in person in Nassau, Rockland, Suffolk and Westchester and virtually in other counties.
  • Cash Assistance or SNAPYour NYC benefits continue for one month and then you apply in the new county.
  • Another stateYou cannot take CityFHEPS to another state.
A four-story red brick apartment building with balconies on a tree-lined residential street, with cars parked at the curb
An apartment building on North Grove Street in Freeport, Long Island, New York, March 2012. Photo: Joe Mabel, CC BY-SA 3.0, via Wikimedia Commons (cropped).

Landlords and brokers cannot refuse to rent to you because you have CityFHEPS. The NYC Commission on Human Rights lists these as evidence of source-of-income discrimination:

  • statements like "This building does not take vouchers"
  • a "waitlist" for voucher holders
  • a demand for six months' rent up front
If a landlord refuses the voucher

What Happens to Your Old Lease

CityFHEPS approval does not end your old lease.

Your old lease, case by case
  • Leaving before the lease is upWhat you owe depends on the lease and on whether your landlord agrees to release you, so get any release in writing.
  • Breaking a lease for a roomThe rule spells this out: you must show good cause or the landlord's willingness to let you out.
  • Behind on rent at the old apartmentReport it. You agreed to call HRA at 718-557-1399 if you fall behind, and Homebase can help if you are having trouble paying your share. HRA's documents do not say that arrears block a transfer.
  • Not sure you have to leaveIn a rent-regulated apartment you can generally stay, and you do not need a renewal lease to keep CityFHEPS as long as you renew the subsidy (DSS-7r and DSS-7z).
Watch outHRA's payments follow where you live. Your old landlord must tell HRA within 5 business days of learning you have left and must return any payment for a period when you were not living there (DSS-8j). That is another reason to line up the dates with your worker before you hand back keys.

What Landlords Should Know

A transfer tenant is processed like any new CityFHEPS tenant.

What the unit goes through
  • Registration. You or your broker register the unit on the DSS Offer Registration website.
  • Rent review. The rent goes through rent review.
  • Clearance and walkthrough. The unit and building go through both.
  • Landlord package. You complete it (DSS-8f for apartments).
  • Payment. After approval, DSS pays the CityFHEPS portion to you by check each month.
Three rules to know
  • Security voucherYou must accept the HRA security voucher in place of a cash deposit.
  • Unit changesYou may not move a household from one unit to another without prior written approval from both HRA and the household.
  • Move-outsWhen a CityFHEPS tenant leaves, you must notify HRA within 5 business days, which you can do with the Change in Tenancy form (DSS-85c) or through CurRentNYC; the CurRentNYC guide covers the portal.

Refusing to rent to someone because they have CityFHEPS is illegal. For program and payment questions, HRA's landlord FAQ gives the Rental Assistance Call Center at 718-557-1399, Monday to Friday, 9 AM to 5 PM. More detail is in the guide to CityFHEPS requirements for landlords.

Frequently Asked Questions

Can I move with CityFHEPS before my lease ends? Only with HRA's approval, and the rule asks for good cause whether or not your lease is ending. The exception is moving from a room to an apartment. HRA has not published a list of reasons it accepts, so explain your situation to your caseworker, Homebase or HRA at 718-557-1399 before you commit to anything.

What happens if I sign a new lease before HRA approves it? You risk being responsible for a lease CityFHEPS will not pay for. If you have already moved, call 718-557-1399 right away. HRA may consider a request made after a move only when you could not get approval first for reasons beyond your control.

What are the current CityFHEPS rent limits? Within the five boroughs, with all utilities included, these limits took effect April 1, 2026. Outside the city the local standard applies.

  • Studio: $2,604
  • 1-bedroom: $2,734
  • 2-bedroom: $2,997
  • 3-bedroom: $3,753
  • 4-bedroom: $4,077

What if I owe back rent at my current apartment? Report it to HRA at 718-557-1399, which your participant agreement requires, and contact Homebase if you cannot pay your share. HRA has not published a rule on how arrears affect a transfer request.

Can a landlord refuse to rent to me because I have CityFHEPS? No. Report a refusal to the NYC Commission on Human Rights at 212-416-0197.

  • Covered: The Commission says most rental properties in the city are covered regardless of the number of units.
  • Exceptions: Small owner-occupied buildings and units that are not publicly advertised.

Can I transfer my CityFHEPS voucher to another state? No. HRA's statewide FAQ says CityFHEPS can only be used within New York State.

Does moving change how long I can keep CityFHEPS? An approved move can restart your current program year; HRA's documents do not say how that affects the five-year count, so ask when you request the transfer.

  • Program length: The program generally runs up to five years, with extensions for good cause.
  • No five-year limit: It does not apply to households with someone 60 or older or an adult on federal disability benefits (DSS-7r).
TipBefore you call, write down your reason for moving, your household size and your current rent. Those are the three things the rule turns on.

Looking for an apartment that accepts your voucher? Browse voucher-friendly listings on VoucherMatch.

Are you a landlord? List your property free and reach thousands of voucher holders.

Sources for this article (16)
  1. Source: CityFHEPS Program Participant Agreement, DSS-7p (nyc.gov)
  2. Source: 68 RCNY § 10-10, text as published in HRA's 2021 rule amendment (nyc.gov)
  3. CityFHEPS Renewal FAQ, DSS-7z (nyc.gov)
  4. Statewide CityFHEPS FAQ, DSS-9n (nyc.gov)
  5. DSS CityFHEPS Payment Standards, DSS-8r (nyc.gov)
  6. Source: CityFHEPS FAQ for Landlords and Brokers, DSS-8j (nyc.gov)
  7. Source: CityFHEPS Leasing FAQ, DSS-7y (nyc.gov)
  8. Source: CityFHEPS FAQ for clients in the community, DSS-7r (nyc.gov)
  9. Homebase locator (nyc.gov)
  10. DSS Offer Registration website (a071-dhsapps.nyc.gov)
  11. Source: Rent Review FAQ, DSS-34 (nyc.gov)
  12. CityFHEPS Road Map (nyc.gov)
  13. Source: 68 RCNY § 10-13 (codelibrary.amlegal.com)
  14. Statewide CityFHEPS page (nyc.gov)
  15. source of income page (nyc.gov)
  16. dhr.ny.gov/report (dhr.ny.gov)
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Every rule, date and dollar amount in this article is checked against the agency document it comes from, and the sources are listed above. How VoucherMatch articles are researched and corrected

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