Built for caseworker organizations placing voucher holders into NYC apartments.
Free for individual caseworkers. Per-org pricing for institutional features. Built for the way NYC nonprofits actually place clients into housing.
Simple per-org pricing
Caseworkers never hit a paywall. Organizations pay for the institutional features they actually use.
Free
Everything an individual caseworker needs to place clients. Free, with no volume caps.
$0
- Unlimited caseworker seats
- Unlimited active clients
- Apply on behalf of clients (no monthly cap)
- Client management + document vault
- Personal dashboard + DOCX export
- DSAR export, cross-org transfer
- Audit log (last 90 days)
Pro
Most popularMid-size nonprofits with funder reporting needs and bulk workflows.
$49/ month
- Everything in Free, plus:
- Voucher packet builder (auto-filled agency forms)
- Unlimited bulk client import
- Org-wide reporting + branded DOCX
- Saved searches & filter presets
- Per-caseworker comparison
- Audit log (full history)
- 14-day free trial
Enterprise
Large nonprofits with technical integration, compliance, and SLA needs.
$499/ month
- Everything in Pro
- Public API & webhooks
- SSO (Google, Microsoft)
- White-label & custom domain
- Scheduled reports & custom builder
- HMIS adapters (WellSky, Bitfocus)
- BAA / DPA, 99.5% SLA
- 14-day free trial
Custom B2G
Government agencies and citywide deployments. Negotiated.
Talk to sales
- Multi-org agency view
- Dedicated success manager
- Custom development allocation
- Custom data residency
- 99.9% SLA
- Multi-year terms
- Standardized packages from $25k/yr
What changes between tiers
| Feature | Free | Pro | Enterprise | B2G |
|---|---|---|---|---|
| Caseworker seats | Unlimited | Unlimited | Unlimited | Custom |
| Active clients | Unlimited | Unlimited | Unlimited | Unlimited |
| Applications / month | Unlimited | Unlimited | Unlimited | Unlimited |
| Voucher packet builder | — | ✓ | ✓ | ✓ |
| Bulk client import | 3 lifetime | 50 / file | 500 / file | Unlimited |
| Org-wide reporting + branded DOCX | — | ✓ | ✓ | ✓ |
| Audit log retention | 90 days | Unlimited | Unlimited | Unlimited |
| Public API + webhooks | — | — | ✓ | ✓ |
| SSO (Google, Microsoft) | — | — | ✓ | ✓ |
| White-label + custom domain | — | — | ✓ | ✓ |
| HMIS adapters | — | — | ✓ | ✓ |
| SLA | — | — | 99.5% | 99.9% |
| Dedicated success manager | — | — | — | ✓ |
Frequently asked questions
- Can our caseworkers use this for free?
- Yes, and core case management is free with no volume caps. Add unlimited caseworkers and clients, and apply on behalf of clients with no monthly limit. Individual caseworkers never hit a paywall. Paid plans add optional institutional tools like the voucher packet builder, bulk import, and funder reporting.
- What about HIPAA / compliance?
- Document storage uses signed URLs with short expirations. SHIELD Act baseline applies to all client data. Enterprise customers can sign a BAA and get our SOC 2 compliance pack on request.
- Do you integrate with our HMIS?
- WellSky, Bitfocus / Clarity, and CaseWorthy adapters are on the Enterprise roadmap. Talk to us about your specific HMIS — we ship adapters when an Enterprise customer commits.
- What about funder reporting?
- Pro includes org-wide reporting with branded DOCX exports for funder packets. Enterprise adds custom report builders, scheduled email delivery, and cross-program ROI rollups.
- How does the 14-day trial work?
- Pro and Enterprise both come with a 14-day trial. We require a card up front. Cancel any time during the trial — no charge. After day 14 we charge the card and the trial converts to paid.
- Per-org pricing — what does that mean?
- You pay one price per organization regardless of caseworker count. Adding more caseworkers within your org has zero marginal cost. The institutional features (audit logs, reporting, white-label) carry the value, not seat count.