VoucherMatch resources
Find the next step for your client’s housing search. Start with the program paperwork, keep the search deadline visible, and use the guides below when you need a specific answer.
Step 1
Record the voucher program, administering agency and search expiration date. A client applying for assistance needs a different next step from a client already shopping with a voucher.
Step 2
Track each unit’s address, rent, bedrooms, utility responsibilities and owner contact alongside the documents requested by the agency.
Step 3
Keep dated search contacts and copies of submissions. Confirm who is following up with the owner, client and agency.
NYC application and shopping-letter guidance to help establish the client’s next step.
A CityFHEPS shopping letter shows you, landlords and brokers the most CityFHEPS will pay for your household. Here is who issues it, what is on it, the 2026 rent maximums, what happens when it expires after 120 days, and what caseworkers should track.
Call HASA ServiceLine at 718-557-1399 (Mon-Fri, 9 AM to 5 PM) to apply. No online form, no waitlist. Same-day emergency housing if you are homeless.
Check documents, responsibilities and inspection issues before the next handoff.
A working checklist for caseworkers and housing specialists assembling a CityFHEPS packet, built from the current DSS forms (DSS-8f dated 04/01/2026, DSS-8h, DSS-8i, DSS-7y). What the landlord owes you, what the provider adds, and the small mismatches that send packets back.